Services

Hundreds of programs exist to provide services and sanctuary to crime victims throughout Canada. They generally provide support and practical assistance.

Crime victim assistance programs provide a range of services, including:

  • Information;
  • Crisis intervention;
  • Counselling;
  • Emergency shelter;
  • Advocacy;
  • Short and long-term emotional support;
  • Court preparation;
  • Accompaniment throughout the justice system;
  • Information sharing with victims of federally sentenced offenders (by the Correctional Service of Canada and the National Parole Board); and
  • Referrals.

These assistance programs are generally offered by a variety of agencies, including police-based services, court-based services, community-based services, volunteers, or by non-governmental organizations or charitable organizations.

Alberta

Victims Programs
Alberta Solicitor General and Public Security
10th Floor, J.E. Brownlee Building
10365 – 97 Street
Edmonton, Alberta, T5J 3W7
Telephone: (780) 427 3460

Fax: (780) 422 4213

Victims of Crime Financial Benefits Program
Alberta Solicitor General and Public Security
10th Floor, J.E Brownlee Building
10365 – 97 Street
Edmonton, Alberta, T5J 3W7

Telephone: (780) 427 7217
Fax: (780) 422 4213

Criminal Injuries Review Board
Alberta Solicitor General and Public Security
4th Floor, J.E. Brownlee Building
10365 – 97 St

Edmonton, Alberta, T5J 3W7
Telephone: (780) 427 7330
Fax: (780) 427 7347

British Columbia

Victim Services
302-815 Hornby Street
Vancouver, BC V6Z 2E6
Tel: (604) 660-5199

Fax: (604) 660-5340
Email: VSDVictimsServices@gems2.gov.bc.ca

RCMP Victim/Witness Services
Creston, B.C.
Telephone: (250) 428-9313
Provides free services to Victims, Secondary Victims and Witnesses of Crime. Will also provide referrals to other agencies across the province. Questions? Call the victim information line at 1-800-563-0808.

Ending Violence Association of BC (EVA BC)
A voice for survivors of violence and the community-based services that support them. They have created a strong communication network among Sexual Assault Centres, Woman Assault Centres, Specialized Victim Assistance programs and Stopping the Violence Counselling programs across BC
728-602 West Hastings Street
Vancouver BC V6B 1P2
Telephone: (604) 633-2506

Fax: (604) 633-2507

Email: evabc@endingviolence.org
Website: www.endingviolence.org

Manitoba Justice

Manitoba Justice is centered around the needs of victims and communities. On the web site you will find information on many Justice programs designed to build safer communities, help people use the court system, enhance understanding of the law and link victims to sources of assistance and additional information.

Manitoba Justice Victim Services
1410-405 Broadway

Winnipeg, Manitoba
R3C 3L6
Phone: (204) 945-6851
1-866-484-2846

Compensation for victims of crime program
1410-405 Broadway, Winnipeg MB, R3C 3L6

(204) 945-0899
Toll Free in Manitoba: 1-800-262-9344

Victim/Witness Assistance Program
400-408 York, Winnipeg
(204) 945-3594
Toll Free in Manitoba: 1-800-282-8069

Child Victim Support Service
1410-405 Broadway, Winnipeg, Manitoba, R3C 3L6
(204) 945-0662

New Brunswick

Victim Services Program
Argyle Place
364 Argyle Street
Fredericton, New Brunswick

E3B 1T9
Tel: (506) 453-3992

The Victims’ Services Program has 12 offices across the province:
Bathurst (506) 547-2924
Bouctouche (506) 743-7251
Burton (506) 357-4035

Campbellton (506) 789-2388
Edmundston (506) 735-2543
Fredericton (506) 453-2768
Grand Falls (506) 473-7706
Moncton (506) 856-2875
Miramichi (506) 627-4065

Richibucto (506) 523-7150
Shediac (506) 533-9100
St. John (506) 658-3742
St. Stephen (506) 466-7414
Tracedie-Sheila (506) 394-3690
Woodstock (506) 325-4422

Newfoundland/Labrador

Victim Services
315 Duckworth Street

P.O. Box 8700
St. John’s, NL A1B 4J6
Tel: (709) 729-0900
Fax: (709) 729-0053
Email: victimservices@gov.nl.ca

Northwest Territories

Victim’s Services Coordinator
Dawn McInnes
DAWN_MCINNES@gov.nt.ca

Tel: (867) 920-6911

Yellowknife Victim Services c/o Native Women’s Association of the NWT
5017 49th Street
Yellowknife NT X1A 2P7
Tel: (867) 920-2978 or (867) 669-1490 or (867) 873-5509
E-mail: victimservices@nativewomens.com or victimcentreworker@nativewomens.com

Ft. Smith Victim’s Assistance Program
Kathie O’Hare – Coordinator
Uncle Gabe’s Friendship Center
Box 957
Ft. Smith, NWT
XOE OPO

Kathie O’Hare – Coordinator
Tel: (867) 872-5911
E-mail: ftsmithvaprogram@hotmail.com

Nova Scotia

Criminal Injuries Counseling Program
5151 Terminal Road
4th Floor

Halifax, Nova Scotia

B3J 2L6
Tel: (902) 424-4651 or toll free: 1-888-470-0773
Fax: (902) 424-2056

Regional Victims’ Services Offices:
Dartmouth (serving Halifax, Dartmouth, and Halifax County)
277 Pleasant Street, 3rd Floor

Dartmouth, NS B2Y 4B7
Tel: (902) 424-3307

New Glasgow (serving Pictou, Guysborough, Antigonish, Colchester and Cumberland counties)
115 MacLean Street, 2nd Floor
New Glasgow, NS B2H 4M5
Tel: (902) 755-7110 or toll free: 1-800-565-7912

Sydney (serving Cape Breton, Richmond, Iverness and Victoria counties)
136 Charlotte Street, 4th Floor
Harbour Place
Sydney, NS B1P 1C3
Tel: (902) 563-36656 or toll free: 1-800-565-0071

Kentville (serving Annapolis, Kings, Hants, Lunenburg, Queens, Shelburne, Yarmouth and Digby counties)

49 Cornwallis Street, Suite 204
Kentville, NS B4N 2E3
Tel: (902) 679-6201 or toll free: 1-800-565-1805

Nunavut

Joelie Kaernerk
Victim Service Coordinator
Government of Nunavut
Depatment of Justice

Division of Community of Justice
P.O. Box 1000 Stn 510
Iqaluit, NU X0A 0H0
Toll free: 1 866 456 5216
Tel: 867-975-6308
Fax: 867-975-6160

Email: jkaernerk@gov.nu.ca

Ontario

The Ontario Ministry of the Attorney General is responsible for:

  • Victim Services Awards of Distinction
  • Victim Crisis Assistance & Referral Services (VCARS)
  • Victim Quick Response Program (VQRP)
  • SupportLink
  • Victim/Witness Assistance Program (VWAP)
  • Domestic Violence Court Program (DVC)
  • Partner Assault Response Programs (PAR)
  • Sexual Assault/Rape Crisis Centres (SAC)
  • Victim Support Line (VSL)
  • Victim Notification System (VNS)
  • The Criminal Appeal Process in Ontario: Information for Victims of Crime
  • Information for Male Victims of Abuse
  • Information about Elder Abuse
  • Community Grant Program

Agencies:

Laws:

Prince Edward Island

Victim Services assists victims of crime throughout the province by providing information, support, referral, assistance throughout the criminal justice process and criminal injuries compensation.

Queens and Kings Counties:
Honourable C.R. McQuaid Family Law Centre
1 Harbourside Access Road
P. O. Box 2000
Charlottetown, PE C1A 7N8
Tel: (902) 368-4582

Fax:(902) 368-4514

Prince County:

263 Harbour Drive
Suite 19, 2nd Floor
Summerside, PE C1N 5P1
Tel: (902) 888-8217 or (902) 888-8218
Fax: 902) 888-8410

Laws

Québec

Department of Justice

Direction des communications
Ministère de la Justice du Québec
Édifice Louis-Philippe-Pigeon
1200, route de l’Église, 6e étage
Sainte-Foy (Québec)

G1V 4M1
Tel: (418) 643-5140
Fax: (418) 646-4449
Email: communications.justice@justice.gouv.qc.ca

Laws

Saskatchewan

Victims Services
6th Floor, 1874 Scarth Street, Regina SK,

S4P 3V7
Phone: (306) 787-3500 Fax: (306) 787-0081
Telecommunications Device for the Deaf:
1-800-787-3954
E-mail: victimservices@justice.gov.sk.ca

Yukon

Victim Services, Department of Justice

Sandra Bryce – sandra.bryce@gov.yk.ca
First Floor, 301 Jarvis Street (Prospector Building)
Whitehorse, YK Y1A 2C6
Tel: (867) 667-8500 or 1-800-661-0408 local 8500 (toll free within the Yukon)
Fax: (867) 393-6240

This service is run in cooperation with the RCMP. It offers support, information, advocacy for people who have been victimized. The unit also refers clients to supporting agencies.

The province has a detailed list of victim services and workers on the Phone Directory section of their web site. Enter the Department of the Justice once you are in the directory.

Whitehorse
Victim Services and Family Violence Prevention Unit, J-7
Department of Justice
Government of Yukon
301 Jarvis St.

Whitehorse, Yukon
Canada Y1A 2C6
Phone: (867) 667-8500
Toll free (In Yukon): 1-800-661-0408, local 8500
Fax: (867) 393-6240

Dawson City

Victim Services
Department of Justice
Government of Yukon
P.O. Box 1312
Dawson City, Yukon Y0B 1G0
Phone: (867) 993-5831

Fax: (867) 993-6380

Watson Lake
Victim Services
Department of Justice
Government of Yukon
P.O. Box 622

Watson Lake, Yukon Y0A 1C0
Phone: (867) 536-2541
Fax: (867) 536-7425